Managed IT Services

What sets PDC Technology apart from other MSPs is our 28 years of experience, personalized approach, and commitment to excellence. We understand that technology should support business operations and add value, which is why we partner closely with business owners and C-level executives to identify their goals and position technology to help achieve them. Acting as a virtual Chief Information Officer (vCIO), we provide strategic IT guidance and planning to align technology with your business objectives.

More than a service provider, we are a trusted partner, offering tailored solutions, proactive support, and a well-curated suite of tools to meet each client's unique needs. With a focus on clear communication, reliability, and building long-term relationships, we empower businesses to thrive in a rapidly evolving technological landscape.

At PDC Technology, protecting customer data is our top priority. We implement this in a variety of ways, ensuring comprehensive and proactive security measures to safeguard your business. Here are a few key examples:

1. Zero Trust Security Model: We enforce strict access controls and verification at every level, ensuring that only authorized users and devices can access sensitive information.
2. 24×7 Monitoring and Threat Detection: Our around-the-clock monitoring, advanced threat detection systems, firewalls, encryption, and multi-factor authentication work seamlessly to protect against cyber threats in real-time.
3. Background Checks: We conduct thorough background checks on all team members to ensure the integrity and reliability of those who manage your data and systems.
4. Managed Detection and Response (MDR): Our MDR solutions provide real-time threat analysis, detection, and rapid response to mitigate potential risks before they impact your operations.
5. Vendor Assessments: Rigorous third-party vendor assessments are conducted before engaging any new solution or provider, ensuring they meet our high security standards.
6. Security Reviews and Audits: We perform regular security reviews and audits to identify vulnerabilities, address risks proactively, and maintain compliance with industry standards.

By combining advanced technologies, strict policies, and a proactive approach, PDC Technology delivers a robust and reliable security framework that keeps your data safe. We go beyond just protecting your information—we give you the confidence to focus on growing your business without worrying about cybersecurity threats.

At PDC Technology, our customers can expect comprehensive and responsive support tailored to their unique needs. From 24×7 help desk services with live assistance to proactive system monitoring and maintenance, we are dedicated to resolving issues quickly and minimizing disruptions. Our knowledgeable team provides clear communication, expert guidance, and personalized solutions, ensuring a seamless and stress-free IT experience.

We go beyond resolving technical issues by acting as a strategic partner in your business's success. By understanding your operations, goals, and challenges, we position technology to not only address immediate needs but also drive long-term growth and efficiency. Whether it's through proactive recommendations, regular check-ins, or alignment with your business objectives, we deliver support that adds value and fosters innovation.

With PDC, you're not just getting support—you're gaining a trusted partner who is deeply invested in your success and dedicated to helping you achieve your goals through effective and reliable IT solutions.

At PDC Technology, we prioritize data security by adhering to the CIA triad—Confidentiality, Integrity, and Availability—ensuring comprehensive protection for your systems and sensitive information. We implement advanced measures like threat detection, encryption, and compliance-focused solutions to safeguard your data from unauthorized access and breaches. Our Zero Trust security model enforces strict access controls, ensuring data confidentiality, while regular integrity checks guarantee the accuracy and reliability of your information.

For disaster recovery, we deploy robust on-site and cloud backups, coupled with rapid recovery protocols, to ensure continuous data availability and minimize downtime. Our proactive approach includes 24×7 system monitoring, real-time threat analysis, and regular security audits to identify and mitigate vulnerabilities. Additionally, rigorous third-party vendor assessments ensure all external solutions align with our high-security standards.

By embedding the principles of the CIA triad into every aspect of our services, we not only protect your business from risks but also empower you to operate confidently, knowing your data is secure, reliable, and accessible when you need it most.