Managed SOC & MDR
What is Managed SOC & MDR?
Managed Security Operations Center (SOC) and Managed Detection and Response (MDR) are outsourced cybersecurity services that monitor, detect, and respond to threats in real time. A Managed SOC provides continuous oversight of an organization's IT environment, while MDR combines advanced tools and human expertise to quickly identify and neutralize potential threats.
Managed SOC & MDR deliver enterprise-level cybersecurity to small businesses without requiring costly in-house resources. These services offer 24/7 monitoring, rapid threat response, and help ensure regulatory compliance. By outsourcing cybersecurity, small businesses can focus on operations, avoid downtime, and minimize the financial and reputational risks of cyberattacks.
24/7 Threat Monitoring
Gain instant visibility where threats attack most: endpoints, network and the cloud. Our security operation team monitors your environment to detect and respond to threats giving you peace of mind that you're protected.
Rapid Incident Detection
Minimize business disruptions and alleviate risks with swift, organized responses to cyber incidents. PDC Technology's security experts monitor around the clock to assess threats, review data, and promptly act upon breaches.
Leverage our Security Expertise
Benefit from a SOC team that is always available for you. Our team of security professionals work proactively on your behalf to stop breaches. Collaborate with our experts when threats arise to ensure quick and effective remediation.
Attack Timeline & TTPs
Hackers often follow a structured timeline during cyberattacks, using a combination of Tactics, Techniques, and Procedures (TTPs) to infiltrate networks and achieve their objectives. The attack typically starts with reconnaissance, where attackers gather information about the target, such as vulnerabilities in systems or weak credentials. This is followed by the initial compromise, often through phishing, exploiting software vulnerabilities, or brute force attacks.
Once inside the network, attackers move laterally, searching for critical systems and escalating privileges to gain access to sensitive data or deploy malware. The final stages often involve data exfiltration, where sensitive information is stolen, or impact delivery, such as encrypting data in ransomware attacks.
Each phase is carefully orchestrated, allowing attackers to evade detection while maximizing damage, making early and continuous monitoring vital to stopping them in their tracks. These steps are designed to be stealthy and efficient, making early detection challenging without specialized tools and expertise.
The benefits of Managed SOC & MDR
Managed SOC & MDR services counteract sophisticated attack strategies with 24/7 monitoring, using advanced tools like AI, machine learning, and behavioral analytics to detect malicious activity at any stage of the attack timeline. For example, they identify unusual user behavior, unauthorized access attempts, or lateral movement within the network.
PDC Technology's Managed SOC teams actively monitor these signals, while MDR services prioritize rapid containment and remediation, stopping threats before significant harm occurs. Additionally, these services provide continuous threat intelligence updates, adapting quickly to emerging attack patterns and vulnerabilities. They help small businesses meet regulatory requirements, safeguard customer data, and build resilience against attacks that could otherwise disrupt operations. This ensures even with limited budgets and resources, small businesses achieve robust, scalable cybersecurity protection, reduce recovery costs, and maintain a strong reputation in an increasingly digital economy.
For small businesses, these services are transformative: offering enterprise-level security capabilities, including detailed security reporting, compliance support, and proactive incident response, without needing an in-house cybersecurity team.
Frequently Asked Questions (FAQs)
What is Managed Detection & Response?
Managed Detection and Response (MDR) is a cybersecurity service that combines advanced technology and human expertise to detect, investigate, and responds to threats in real-time. It offers continuous monitoring, threat intelligence and incident response to protect organizations against cyber threats without needing an in-house Security Operations Center (SOC).
PDC Technology uses a cutting-edge XDR platform and expert team to deliver top-tier MDR services, ensuring quick detection and remediation of threats.
Why is Managed Detection & Response important?
MDR is essential due to the increasing volume and sophistication of cyber threats. Traditional reactive approaches are insufficient, and building an in-house SOC is costly and complex. MDR provides proactive threat detection and response, protecting organizations from potential breaches.
PDC Technology's MDR solution enhances security with extensive global threat intelligence, offering services at a fraction of the cost of internal defenses. Our proactive threat-hunting strategy ensures threats are detected and mitigated swiftly.
How does Managed Detection & Response (MDR) work?
MDR operates by combining advanced security technologies with human expertise to monitor, detect and respond to cyber threats. Typical MDR services include 24/7 monitoring, threat intelligence integration and automated response mechanisms. Security analysts continuously analyze data from various sources to identify suspicious activities, conduct threat hunting and provide timely incident response to mitigate risks.
PDC Technology utilizes a purpose-built platform designed and run by a team of security experts. When a threat is detected, PDC Technology's analysts work closely with your team to remediate the issue quickly, ensuring minimal disruption to your operations and maintaining a robust security posture.
What Threat Hunting capabilities do you provide?
Threat hunting is the operation of proactively seeking cyber-threats that go undetected in a network. RPDC Technology's SOC & MDR service automatically hunts for malicious actors in your network that evade defenses like firewalls and antivirus systems. Once a malicious actor has established a foothold and persistence on a computer, many organizations lack the advanced detection capabilities to seek and deter the advanced persistent threat from residing on the network. This is why threat hunting is an essential component of any organization's SOC — security operation center and defense strategy.
All PDC Technology Managed SOC & MDR subscriptions include hunting capabilities via the Advanced Threat Hunt app and the automated threat intelligence hunt feeds. The current 17 hunt test methodologies supported are:
- Browser visit
- DNS Cache Entry
- Driver File Hash
- Driver File Name
- File Hash
- File Name
- Event in log source
- Event in log category
- Event ID in log
- Event type in log
- Service state
- User account
- Network connection
- Process Hash
- Process Name
- Registry Key
- YARA rules
I already have a firewall and antivirus, is breach detection really needed?
Politely put, the majority of almost every breach victim over recent times had such cyber defenses in place also.
Breach Detection was developed specifically to detect intruders who have already evaded such firewalls and antivirus systems. It is equally important to reduce the 'dwell time' when an intruder does gain access to the network and deter their activity before the last tactical goal has been accomplished, which in most scenarios is the theft of data.
Where are PDC Technology's SOC operations located?
All development and SOC operations are performed in the U.S. We also have a dedicated SOC team located in the EU to stay GDPR- compliant for customers as well.
What operating systems does your MDR support?
Supported operating systems:
- Windows 8.1 / Server 2012 R2 (32-bit / 64-bit)
- Windows 10 / Server 2016 / 2019 (32-bit / 64-bit)
- Windows 11 / Server 2022 (32-bit / 64-bit)
- Centos 7 and greater
- Ubuntu 18.0 and greater
- Red Hat 8 and 9
- AWS Linux version 2.0
- macOS Catalina 10.15
- macOS Big Sur 11.x
- macOS Monterey 12.x
- macOS Ventura 13.x
What attack surfaces does your SOC & MDR provide visibility into?
- Endpoint threats
- Network threats
- Cloud threats